An intelligent and personable IT expert with a 10-year record of excellence in areas such as database management, application support and security optimization, network infrastructure management, systems administration, and business development management. Focused on satisfying customer needs through robust, innovative, and forward-thinking solutions. Demonstrated success as an operational leader, adept at improving database systems, results focused and a collaborator.

Abena holds a Post Grad Dip in MIS, Certified Service Desk Analyst, CompTIA A+, CompTIA Network+, CompTIA security+ and CompTIA Server certifications, Microsoft Certified Technology Specialist, Citrix Certified Enterprise Engineer, Data center operations, ITIL foundation and IT service management.